Expanded NDIS registration: Make our voices heard | Supports | Choice and control | NDIS
| NDIS Fund Management | Policy and Advocacy | Build your team | Rules for hiring | News
| Text only
| Supports | Choice and control | NDIS
| NDIS Fund Management | Policy and Advocacy | Build your team | Rules for hiring | News
| Text only
The Government is planning to expand mandatory registration with a major impact on who can provide our NDIS supports.
We understand that many people in our community depend on trusted providers who are unregistered. So Self Manager Hub is bringing our community together through online workshops and focus groups to discuss what these changes could mean for our community.
We will share our community’s knowledge, questions, and concerns in a report to the NDIS Quality and Safeguards Commission.
People who self-manage or self-direct our supports need to have our voices heard, and our needs and concerns addressed.
We know how much work goes into building reliable support, finding the right workers, and creating arrangements that fit our lives. Any changes must take account of what works for us and the serious impact on our lives if those arrangements are disrupted.
That is why taking part is so important.
What does expanded mandatory registration mean?
Registration involves meeting certain requirements. These include following the NDIS Practice Standards, completing an independent quality audit, and having the required worker checks, training, and systems for handling complaints and incidents.
Expanded mandatory registration means more providers would have to register to continue delivering particular types of NDIS support. This could reduce our choice of providers if those we rely on cannot or choose not to register.
Which supports would be affected?
The Commission’s information sets out two stages.
From 1 July 2027, registration requirements would expand to providers delivering:
- High Intensity Daily Personal Activities: support with more complex personal care or health-related needs, such as tube feeding, breathing support, catheter care, and complex bowel care.
- Assistance with Daily Personal Activities: help with activities such as showering, dressing, eating, using the toilet, and getting in and out of bed.
From 1 July 2028, registration requirements would expand to providers delivering:
- Group and Centre-Based Activities: group supports for social activities, community participation, and building skills.
- Assistance with Daily Life Tasks in a Group or Shared Living Arrangement, other than supported independent living (SIL): certain home and living supports, including supports in respite and short-term accommodation settings.
Why is the Government making these changes?
The Commission says the aim is to improve safety and give it greater oversight of supports where poor care can cause serious harm.
Why does this matter for our community?
The Commission’s paper says that if a provider chooses not to register for an affected support, people using that provider would need to choose a registered provider instead.
This could mean losing a provider we know and trust, even when we are happy with our support.
For many of us, our trusted workers and providers are often unregistered. Finding someone else with the right skills and building that trust again can be difficult.
The Commission needs to understand these realities. It needs to hear how changes could affect our independence, our safety, and our ability to live the lives we choose.
What registration could mean for your supports
Registered providers must meet quality and safety requirements. These include independent audits, worker screening, and systems for handling complaints and reporting serious incidents.
The Commission says you could keep using your provider while they complete registration. If a provider delivering an affected support chooses not to register, you would need to use a registered provider for that support.
What about self-directed supports and direct employment?
Since the budget announcement, the Government has committed to excluding self-directed support arrangements from the requirement to use registered providers under the mandatory registration changes.
The government has told us that there will soon be another consultation that is focused on self-directed supports. They have said that a formal definition of self-directed supports will be developed by December 2026. This will give us a better understanding of how people who self-direct our supports will be affected by expanded mandatory registration.
In the meantime, it is important that everyone who uses unregistered providers has a say about what expanded mandatory registration could mean for you.
What can we have our say about?
The Commission has limited this consultation to how the changes would work and what their impacts could be. It says the consultation is not about whether mandatory registration should expand or which support categories should be included.
Taking part does not mean you agree with the changes. Self Manager Hub will accurately report your concerns, including any concerns and problems that could occur if you were unable to use your preferred providers.
Join a workshop or focus group
We invite people who self-manage or self-direct our supports and our nominees to take part.
All sessions are online and interactive, with opportunities to share experiences, ask questions, and contribute to the discussion. The focus groups will be kept to under 15 people.
| Session | Date | VIC/NSW time (AEDT) |
| Focus group for family members and nominees | Monday 5 October | 8–9pm |
| Focus group for people with disability | Wednesday 7 October | 8–9pm |
| Consultation workshop | Saturday 10 October | 12 noon–1.30pm |
| Consultation for direct employers only | Wednesday 14 October | 4–5pm |
Important time zone differences: ACT/TAS (AEDT): same time; SA/Broken Hill (ACDT): 30 minutes earlier; QLD (AEST): 1 hour earlier; NT (ACST): 1½ hours earlier; WA (AWST): 3 hours earlier.
The direct employers session is for people who directly employ their support workers, including nominees who manage these arrangements.
Captioning will be available at the scheduled sessions. Please let us know about any other access needs when registering.
Complete our survey
An online survey will provide another way to share our views.
Expanded NDIS mandatory registration: have your say – Fill out form
Please complete the survey by 14 October 2026.
How we will use your contributions
Our contributions will inform Self Manager Hub’s report to the NDIS Quality and Safeguards Commission.
The report to the Commission will not use people’s real names. All contributions included in the report will be anonymous and de-identified, with names and other identifying details removed.
Register to take part
Use our single registration form to identify as a participant, nominee, or direct employer, and provide an email address so we can send the session details.
For questions or help registering, contact admin@selfmanagerhub.org.au
Our voices need to be heard before changes impact our support. By taking part, we can help the Commission understand what works, what is at risk and what our community needs.
Self Manager Hub will bring that evidence together and call for our needs and concerns to be addressed.
Support is available
We know these proposed changes may be distressing for some people, especially if you are worried about losing trusted support or having less choice and control. These concerns are understandable.
If you would like to talk with someone, these services offer confidential support 24 hours a day, seven days a week:
- Lifeline: Call 13 11 14 or text 0477 13 11 14.
- Beyond Blue: Call 1300 22 4636 or chat online.
Connect with our community
Self Manager Hub runs regular peer support groups for NDIS participants and nominees. These groups offer an opportunity to connect with others who understand, share experiences, and learn from one another.
Express your interest in joining a peer support group.